All Jess Crate products are guaranteed against defects in materials or workmanship for a period of one year from the date of delivery when manufacturers’ recommendations for use and care are followed. When making a claim under our product guarantees, the original purchaser must provide a copy of the original packing slip or other proof of purchase. Any fault warrantied item, if returned freight prepaid to Jess Crate, will be repaired or replaced, at our discretion, free of charge.
For best results, we recommend using a SpotClean machine in combination with one of the approved cleaning products listed in our official care guide. You can download the full list of approved products directly HERE to ensure proper cleaning and to maintain the integrity and appearance of your item.
