All Jess Crate products are guaranteed against defects in materials or workmanship for a period of one year from the date of delivery when manufacturers’ recommendations for use and care are followed. When making a claim under our product guarantees, the original purchaser must provide a copy of the original packing slip or other proof of purchase. Any fault warrantied item, if returned freight prepaid to Jess Crate, will be repaired or replaced, at our discretion, free of charge.